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Digital Banking

Expand your digital banking solution with our services. We have experts and are specialized in providing digital banking experience using Backbase platform.

With our expertise and knowledge in this domain, we are supporting our clients with digital transformation and implementation of proven practices for full Digital Banking implementation.
Allow us to support you and provide a personalized and unified platform that delivers exceptional experience across all digital channels for your clients. We will help you to accelerate your digital transformation and upgrade your digital banking experience with speed and flexibility to next level.

Further, you can connect your platform with our digital signature solution or let us support you with any custom integration/implementation you have in your case study.

Based on our experience and expertise we can help you with following:

  • Strategy and guidance for digital banking components to be included in your digital transformation – retail, wealth, corporate
  • Implementation services and use of best practices related to the process and methodology to build your digital platform
  • Solution and strategy for integration with your core banking
  • Usage and adoption in your flow for all components from Experience Management to Digital Banking Services and Dynamic Forms Management
  • Guidance in setup and configuration for complete Backbase platform
  • Optimize your development and delivery with our team providing services in front-end, back-end, QA, BA and SA domain including proven DevOps practices
AI CRM & Engagement Platform

A modular, AI-powered platform designed to improve customer engagement, retention and long-term value across different industries.

Developed as part of long-term projects in gaming and enterprise environments

Our solution combines advanced data analytics, customer segmentation, communication tools and machine learning to enable real-time personalization and smarter decision-making.

crm_campaigns

Key capabilities

  • Customer segmentation and profiling
  • Real-time behavior tracking
  • Campaign management (SMS, email, push)
  • Personalization and recommendation engine
  • Predictive analytics (churn, high-value users)
  • Integration with external systems and platforms

 

Use Case 1: iGaming CRM

A specialized CRM solution designed for the gaming and betting industry.

  • Player lifecycle management
  • Bonus and promotion optimization
  • Loyalty and VIP programs
  • Responsible gaming tools
  • Real-time engagement and retention

Designed to maximize player lifetime value and reduce churn.

 

Use Case 2: Engagement Intelligence Platform

A flexible platform applicable across industries, including public sector, finance and telecom.

  • Citizen / customer engagement
  • Communication orchestration
  • Data-driven decision making
  • Behavioral analytics
  • Campaign automation

Suitable for large-scale engagement initiatives such as national programs or enterprise systems